Glossary · Letter O

Onboarding Automation

A standardised automated sequence that every new client goes through after signing up - delivering welcome messages, access credentials, kickoff booking links, preparation instructions, and initial check-ins. Onboarding automation ensures every client has a consistent, professional first experience regardless of which team member handles them.

Onboarding automation
Got a workflow to automate?

Most concepts in this glossary, we ship as services.

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