Glossary · Letter C
Contact Score
A numerical value assigned to each contact based on engagement and fit signals. Higher score = more sales-ready. Modern AI agents calculate contact scores in real time using behavioral data (email opens, page views, form fills) and demographic data (job title, company size, industry). Routes high-score contacts directly to senior reps, low-score contacts to nurture sequences. Lead conversion 2-3x when scoring is properly tuned.
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