Glossary · Letter A

AI Orchestration

The layer that coordinates multiple AI agents working together on a single workflow. For example: an inbound lead → enrichment agent pulls LinkedIn data → qualification agent scores it → routing agent assigns to the right rep → follow-up agent drafts the message. Orchestration handles state, retries, escalation, and observability across all of them. Frameworks: LangGraph, CrewAI, AutoGen, or custom built.

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