Glossary · Letter P

Pipeline

A visual representation of all active deals in your CRM, organised by stage. A pipeline shows the total value of deals at each stage and helps identify where prospects are getting stuck. In a BAS, pipelines are connected to automations - moving a deal to a new stage triggers a new sequence of actions. Most businesses need 2-3 pipelines: one for sales, one for client delivery, and optionally one for recruitment or partnerships.

Pipeline setup

Related terms

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