Four healthcare brands, one GHL backbone, zero duplicated work.
The client runs a portfolio of four healthcare brands, a practice operations platform, a regenerative orthopedics practice, a spine and joint injury network, and a patient intake app, each with their own intake flows, follow-up needs, and patient journeys. Rather than stand up four separate systems, Super In Tech delivered as their outsourced GHL team, shipping intake forms, follow-up modules, agency-level infrastructure, and brand fixes across all four brands under one engagement.
The numbers speak for themselves.
Four brands, four patient flows, one small team.
Each brand needed its own new-patient intake and follow-up forms in GHL, with brand-correct logos, favicons, and copy instead of shared templates that leaked the wrong identity.
Follow-up visits needed smarter data handling, previous patient answers had to display cleanly alongside new input, with required text entry for new issues since last visit, not just a repeat of the intake form.
Agency-level infrastructure had real gaps, SMS OTP was breaking for international phone numbers, users couldn't be added to agency accounts, and A2P registration had to be driven through to completion for the new account.
Shared-device workflows at the clinic caused user data to cache across registrations, contaminating records and creating a compliance and data-integrity risk that had to be fixed at the application layer.
A dedicated GHL build team across the entire brand portfolio.
Brand-Specific Intake Forms in GHL
Built the full new-patient intake for the orthopedics brand, the injury-care intake, and the practice operations intake directly in GHL, each one matching the correct brand identity, question logic, and clinical workflow instead of a generic shared form.
Accordion Follow-Up Module
Shipped a custom follow-up module that displays previous visit data in an accordion alongside new input, with change-highlighting, clearer labels, and a required "New Issues Since Last Visit" text entry so clinicians see what actually changed instead of scrolling a wall of repeated answers.
Agency Infrastructure: A2P, SMS OTP & User Management
Drove full A2P registration on the new agency account, fixed SMS OTP for international phone numbers, and troubleshot the agency-level "add user" error blocking team onboarding, plus prepped the walkthrough materials so the client can record the system for their operators.
Multi-Brand Fixes & Production Hardening
Cleaned up branding across the portfolio (killed leftover logos and favicons from a prior vendor), updated the patient intake app (returning customer login, shared-device caching fix, unauthorized logos removed), refreshed the treatment page images, and pushed the injury intake form to production.
The four brands running on one GHL backbone.
Four live surfaces from the client's healthcare portfolio, the practice operations system, the regenerative orthopedic brand, the spine and joint injury network, and the injury score intake flow, all running on the shared GHL agency we built and operate.
Practice Operations System
Operational SaaS brand for healthcare practices, built around a "focus on patients, not paperwork" promise, with the dashboard hero, agency-grade patient management messaging, and the system walkthrough entry point we prepared for the client's internal recording.
Regenerative Orthopedic Care
Surgery-free positioning for the group's regenerative orthopedic practice. Clean brand identity running on GHL with the corrected logos and favicons after the prior-vendor branding cleanup, plus the candidacy check entry point that feeds into the GHL intake.
Spine & Joint Injury Network
A multi-location spine and joint injury specialist network with 60+ locations and 2000+ combined years of experience, plus the three-card CTA bar (injury helpline / schedule appointment / injury score) that routes directly into the GHL intake we built.
Injury Score - GHL Intake Flow
The injury score intake path that feeds leads directly into the GHL pipeline we built for the injury network, capturing symptom and location data on the front end and triggering the brand-specific follow-up workflow on the back end.
“Running multiple healthcare brands out of one GHL agency used to mean four times the work and four times the bugs. Super In Tech's team ships the intake forms, the follow-up modules, and the agency-level fixes across all of them, I don't have to re-explain the stack every time.”
Common questions.
Yes. We delivered exactly this pattern for a US healthcare group, four brands under one GHL agency, with brand-specific intake flows, follow-up modules, and shared agency-level infrastructure like A2P and SMS. It let a lean team operate like a much larger one.
Standard GHL forms treat follow-ups like fresh intakes, which wastes clinical time. We build custom follow-up modules that pull previous answers into an accordion alongside new input, with change-highlighting and required "new since last visit" fields so the clinician sees the delta instead of scrolling duplicates.
Yes. We routinely drive A2P registration to completion on new agency accounts and fix international SMS OTP delivery (country-code handling, carrier routing, verification), which is especially important for cross-border telehealth and multi-location practices.
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