Scale's full team, unlimited AI agents, and procurement-ready legal.
Built for enterprise operators (75+ team) and regulated industries. Everything in Scale, plus unlimited Custom AI Agents, dedicated AI engineer hours, MSA + DPA + BAA agreements, vendor security review support, white-label options, and a founder-level executive sponsor. Custom quote within 24 hours of your discovery call.
Or Custom quote for India · Month-to-month, cancel anytime
Implementation
8–12 weeks
Time to live
8–12 weeks
Contract
12-month minimum
Best for
75+ team
Procurement-ready
Founder-led. Contractually committed.
- ✓Unlimited Custom AI Agents
- ✓Dedicated AI engineer hours
- ✓White-label options
- ✓SLA + MSA + BAA + DPA
- ✓Vendor security review
- ✓Dedicated AM + named operator
Who Enterprise is for
Enterprise is a multi-year commitment with documented contractual terms. We intentionally cap to ensure dedicated capacity.
✓ Right fit if you are
- • A business with 75+ employees or 100,000+ customer records
- • Operating under HIPAA, SOC2 Type II, ISO 27001, or strict GDPR
- • A regulated vertical: healthcare, financial services, legal, government, insurance, education
- • Generating $5M+ annual revenue or running a multi-location operation
- • Required to sign MSAs and security questionnaires before vendor onboarding
- • Looking for a 12+ month strategic AI partner, not a short-term build vendor
- • Need to white-label or resell automation to your customer base
✗ Wrong fit if you
- • Want quick procurement (under 30 days) without legal review
- • Have fewer than 75 employees and no regulated requirements (Scale is sharper)
- • Need a 24-hour go-live (Enterprise is 8–12 weeks)
- • Don't have an executive sponsor on your side
- • Need a vendor, not a partner
Enterprise deliverables (vs. Scale)
Everything in Scale, plus the 7 capabilities below. Final scope confirmed via discovery + scope-of-work.
Everything in Scale
All Scale deliverables, with caps removed where applicable.
Unlimited Custom AI Agents
Sales, support, ops, finance, HR, legal, marketing, compliance. As many as your org design supports.
Dedicated AI engineer hours
Named senior AI engineer allocated to your account. Hours flex up to 80/mo during heavy build seasons.
White-label options
3 tiers: co-branded portal, full white-label dashboards + agents, or reseller program where you resell under your brand.
SLA, MSA, BAA, DPA agreements
Master Services Agreement, Business Associate Agreement (HIPAA), Data Processing Agreement (GDPR), all on file.
Vendor security review support
Pre-completed security questionnaire (CAIQ Lite, VSA, SIG). Sub-processor list. Pen test results available.
Dedicated AM + named operator
Named account manager + named operations engineer assigned to your account. Same people every quarter.
Your Enterprise implementation
Structured deployment with legal, security, and technical workstreams running in parallel. Every phase has signoff gates.
Legal & security (parallel)
MSA signed. Security questionnaire. DPA / BAA executed. Mutual NDA. Insurance certificates. Sub-processor list reviewed. Founder + your legal counsel call.
Discovery + architecture
2-day on-site deep discovery with executive team + operations + IT + compliance. Stack audit. Identify 5–10 AI agents in scope. Architecture document signed.
Foundation build
CRM / pipeline architecture. SSO integration. RBAC configuration. Audit log enabled. First 3 AI agents trained. Eval suite built.
Build out + iteration
Remaining AI agents trained. Custom integrations built (typically 8–15). White-label customization (if applicable). Sandbox + staging provisioned.
Training, go-live, QBR-0
Full team training (20+ users). Staggered production go-live with 2-week pilot. First QBR-0 sets operational rhythm and 90-day OKRs.
Procurement & security posture
Enterprise-grade requirements documented and contractually enforced.
Legal & contractual
- ✓ MSA negotiated with your legal team
- ✓ Data Processing Agreement (DPA) for GDPR
- ✓ Business Associate Agreement (BAA) for HIPAA
- ✓ Mutual NDA before any data exchange
- ✓ Indemnification + insurance certificates
- ✓ Liability cap negotiable
Security posture
- ✓ SOC2 Type II in progress (audit Q4 2026)
- ✓ Annual penetration test
- ✓ Encrypted at rest (AES-256) + in transit (TLS 1.3)
- ✓ Per-customer encryption keys
- ✓ Quarterly access reviews
- ✓ Sub-processor list maintained, 30-day notice
Data residency
- ✓ EU (Frankfurt, Dublin) data residency available
- ✓ US (Virginia, Oregon) default
- ✓ India (Mumbai) for India-based enterprises
- ✓ APAC (Singapore, Sydney) on request
Operational controls
- ✓ SSO (Okta, Azure AD, Google Workspace, SAML)
- ✓ Role-based access control (RBAC)
- ✓ Full audit log, 7-year retention
- ✓ Data export on demand, deletion within 30 days
What you receive every month (post go-live)
Weekly
Strategy call (60 min) + ops sync
Weekly executive call with AM + lead engineer. Daily Slack standup snippets. On-demand 30-min ops syncs as needed.
Daily
Eval suite + executive dashboard
Real-time dashboard. Eval suite runs every 3h. Slack alerts on any P1 anomaly. Daily 9 AM executive snapshot.
Monthly
Executive business review + founder check-in
12-page report. Founder check-in call. ROI math reviewed. Compliance/security posture confirmed.
Quarterly
QBR + strategic roadmap reset
In-person 4-hour QBR. Your C-suite present. 30-page report. Strategic roadmap updated for next quarter.
Technical scope
AI automation
- • Unlimited Custom AI Agents
- • Models: OpenAI + Anthropic + custom fine-tunes + BYOM (on-prem option)
- • Training data: 1,000+ samples per agent
- • Usage: unmetered (within reasonable use)
- • Eval suite: 50+ test cases per agent, runs every 3h
- • Monitoring: real-time accuracy, latency, cost
- • Iteration: weekly prompt refinement
CRM & pipeline
- • Contacts: unlimited
- • Pipelines: unlimited
- • User seats: unlimited
- • Multi-location, multi-brand, multi-region: supported
- • Audit log: 7-year retention, exportable
Communication channels
- • Email, SMS, WhatsApp, Voice AI: all included, unmetered
- • Voice AI: unlimited concurrent voice agents
- • In-app chat: native + Intercom/Crisp/custom
- • Custom channels: any platform with an API
Integrations
- • All 30 from Scale + Salesforce Enterprise, Workday, SAP, NetSuite OneWorld, Dynamics 365
- • Custom APIs: unlimited, scoped per quarter
- • SSO: Okta, Azure AD, Google Workspace, SAML, OIDC
- • SDK access for your engineering team
Expected outcomes (first 180 days)
Enterprise outcomes calibrated over 6 months because regulated environments and large org structures take longer to reach steady state.
+70%
Lift in qualified-lead → revenue conversion
100+ hrs
Weekly hours saved org-wide
-85%
Drop in average customer response time
12–25×
ROI on annual investment
Your responsibilities
- 1.Provide an executive sponsor. C-level (CTO, COO, VP Operations) attending QBRs and signing off on strategic direction.
- 2.Provide an operations lead. Manager-level + IT contact. 10–15 hrs/week during implementation, 4–6 hrs/week ongoing.
- 3.Engage legal counsel. For MSA, BAA, DPA review. Typical: 2–4 weeks of legal cycles.
- 4.Provide training data. 1,000+ sample conversations per AI agent. Required before agent build.
- 5.Maintain weekly + quarterly cadence. Calls scheduled 90 days in advance.
- 6.Provide a change management plan. Enterprise AI deployments fail without internal change management. We help draft this in week 1.
Optional add-ons
Reseller program
White-label and resell to your customers
Custom
On-prem deployment
For air-gapped or sovereignty-critical envs
+$3,500/mo
Fine-tuned proprietary model
Custom-trained on your full corpus
+$8,000/mo
Penetration testing (annual)
3rd-party security audit on your tenant
+$12,000/yr
Enterprise FAQ
Why "Custom" and not a published price?+
Enterprise deployments scope differently per org. A 100-person business operates differently from a 5,000-person one. We commit to a custom quote within 24 hours of discovery.
Are you SOC2 / ISO 27001 / HIPAA certified?+
SOC2 Type II audit in progress, Q4 2026 completion. HIPAA: we sign BAAs and operate to HIPAA standards. ISO 27001 not pursued yet. Full security posture document available under NDA.
Can we negotiate the liability cap in your MSA?+
Yes. Default liability cap is 12 months of fees. Higher caps available with corresponding insurance + price adjustment. Negotiated directly with founder + legal counsel.
What's your data deletion / portability commitment?+
Full data export within 5 business days. Complete deletion (including backups) within 30 days of written request. Contractually guaranteed in DPA.
Can we get a reference customer in our vertical?+
Yes, depending on vertical. We have Enterprise references in healthcare, financial services, and multi-location retail. Reference calls available after MSA signed.
What happens if you go out of business?+
Source-code escrow agreement available as MSA addendum. In the unlikely event we wind down, you retain access to your tenant, data, and a 90-day operational handover period.
Why a 12-month minimum?+
Enterprise deployments break even months 5–7 with our team's allocation. 12-month window ensures both sides realize ROI of the investment. After year 1, contracts renew annually or convert to month-to-month with 90 days' notice.
Can we run our own RFP before signing?+
Yes. Standard turnaround 14 business days. Reach out to vijayinder@superintech.com with your RFP document.
Terms & assumptions
Billing. Implementation invoiced per scope-of-work. Monthly fee starts at go-live or month 13 of contract, whichever earlier. Net-30 standard, Net-60 negotiable. Wire, ACH, or card.
Contract. 12-month minimum. Renews annually or converts to month-to-month with 90 days' notice. Year-over-year increases capped at CPI + 3%.
Limits. Unmetered within reasonable use. Documented in scope-of-work. Atypical spikes (4×+ normal) trigger conversation, not auto-billing.
Support. 40+ hours/mo dedicated engineer time. Hours flex to 80/mo during build seasons. 1-hour SLA business hours; 15-min P1 phone.
SLA. 99.95% uptime documented. Credits up to 75% monthly fee. Quarterly SLA reviews.
Compliance. MSA, BAA, DPA, sub-processor list. SOC2 Type II Q4 2026. Annual pen test. Insurance certificates exchanged at signing.
Cancellation. 90 days' written notice after 12-month minimum. Data + asset transfer within 30 days. Optional 90-day operational handover.
Enterprise Plan · Custom Pricing
Founder-led. Contractually committed. Procurement-ready.
Speak with our founder. Receive a custom proposal within 24 hours. RFP responses standard.